IP-telephony. Максофт - системная интеграция

Выберите категорию

COMMUNICATIONS FOR QUICK DECISIONS

IP-telephony is a modern way of arranging communication within companies, where all calls are made over the Internet. You get the possibility to record conversations, significantly reduce communications costs, as well as call your employees using internal extension or reach affiliate branches anywhere in the world.

WHAT CAN HINDER DEVELOPMENT?

lack of urban telephone lines and internal extensions,
lack of control of expenditure,
lack or finiteness of voice menus,
problems with distribution of calls,
problems with integration with 1С and CRM,
impossibility to connect branch offices and remote employees.

Any means of communication must perform such functions as SAVINGS and OPTIMISATION. All these problems may be solved by using the IP-telephony service.

We will create your corporate telephone network based on Internet data transmission channels, which are cheaper than conventional telephony and have more opportunities for the work with contacts and communications control.

IP-telephony resolves problems

NOT TO LOOSE A SINGLE CUSTOMER

Nowadays, a customer has forgotten what a busy line is. It is well understood that if you cannot get through to the company to obtain the necessary service, it means something is not working in that company. Accessibility and openness of managers is an indicator of progress and level of a business. You just need to understand that the customer will not call for the second time.

IGNORING DISTANCES

All employees, regardless of whether they work in the office or remotely, are off to a business trip or a meeting, communicate via a single network. You do not need to allocate funds for telephony during business trips and spend extra money. You hold meetings, presentations and conferences in the same way as before but save your time and money.

SERVICE QUALITY CONTROL

IP lets you access any statistical data. You get an opportunity to connect multichannel numbers and a toll-free number 8800, control incoming and outgoing calls, record the calls, integrate with CRM systems and join the capability of automatic distribution of calls among responsible employees. You can always figure out at what point you lose the customer and find out the reason.

CONNECTING BRANCHES CONTACTS IN AN INFORMATION STRUCTURE

You create your mini call-centre in a maximum economically viable and efficient way. It is especially convenient if your business includes branches and you need to control the flow of calls from customers.